Appointments are booked Monday to Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to noon.
Twenty-six people, one family name, and the vans you see around Northeast Louisiana.
Owner
Randy Gilley is the owner of Gilley’s Heating & Cooling, LLC. He has been in the heating and cooling business since 1978, when Gilley’s started serving Monroe and West Monroe, and has built the company on honesty, integrity and caring for its customers, with a special hometown feel. He is thrilled to serve customers with the Gilley’s personal service.
Operations Manager
Randall Gilley Jr. is proud to serve the people of Northeast Louisiana with their heating and cooling needs, and grateful to his team of managers, technicians, customer service representatives and installers for their dedication to quality service and to the community.
The office, the warehouse, the service technicians, the installers and the tune-up techs: 26 people on Gilley’s own team page. Where a Google review names someone, their customer’s words sit beside them.
Owner
Operations Manager
Accounting Manager
Customer Service
Susan is always kind and helpful in making appointments etc. Justin was my technician today. I give him a 12/10. Professional, knowledgeable, kind, all the things!!! Thank you Gilley’s’. Always a pleasure. Kelly Casteel
Customer Service
Customer Service
Customer Service
Warehouse Manager
Service Manager
Justin was very professional. He took his time and explained what had been happening and what to do expect. Great service and very knowledgeable.
Service Technician
Service Technician
Dale C. was absolutely a blessing to me. Very professional and fixed a/c problems quickly. Definitely a 5 star visit
Installer
Tune-Up Tech
Service Technician
Kent was great, very professional and courteous. Knows his stuff!
Tune-Up Tech
Jamel was very professional and thorough.Made me feel like a customer. I find that hard to get these days You certainly have a great employee with Jamel! Thanks for sending him.
Tune-Up Tech
Service Technician
Installer
Great customer service through the whole process. Dillon and Nick did a great job with my installation.
Tune-Up Tech
Installer
Installer
Installer
Blake and the Gilleys team helped take care of us after the winter storm. We thought something was wrong after the power got restored. And thankfully Blake knew where to look and found a possible fire hazard. They took multiple measures to make sure we were safe.
Installer
Kody was great to work with and was very professional. He arrived on time, hard worker, polite, and professional.
Installer
Tune-Up Tech
Installer
Tell the assistant what is going on and it will pass your details to the team. Or call the office.