We recently installed a whole new air conditioner in our home. From the first phone call to inquire about their services, they were extremely friendly and professional. They came to our home and gave us quotes and options. We never felt like we were being pressured to buy something we did not need. The installation went smooth. The technicians were top notch and professional. They did the whole thing in a day. I can not say enough good things about our experience with them. I would highly recommend!
We heat you up. We cool you down.
Gilley’s has kept homes in Monroe, West Monroe and the rest of Northeast Louisiana comfortable since 1978: repairs, maintenance, new systems and new construction, from a local family business.
When the air conditioner quits
Here a system runs about 3,000 hours a year, and it tends to quit in the worst of the heat. Gilley’s technicians repair every make and model, average ten years on the job and are NATE certified.
Outside appointment hours or on a holiday, call (318) 325-3250 for emergency repairs.
If you control humidity, you control everything.
It is an old saying in the air conditioning trade, and it is how Gilley’s works. A whole-home dehumidifier can pull up to 17 gallons of water out of a house in a day. And during the cooling season, a new Gilley’s system is guaranteed to hold your thermostat at least 25 degrees below the outside temperature through its first year.
We look at the whole house, not just the unit.
Air leakage, insulation in the walls and ceiling, the windows, the ductwork and the system itself: when one part works poorly, it drags down the rest. Gilley’s Energy Efficient Assessment looks at all of it, at no cost and with no obligation.
5.0 from 1,412 Google reviews
Gilley’s is the only A/C & Heating Company I use. Folks are friendly from the time you call, they know you, ask which a/c you’re having issues with and will name them. Very personable. Great Service crew as well. The guys come out and will show, tell and fix! I highly recommend Gilley’s Heating & Air!
Google reviews
5.0 from 1,412 reviews. Three of them, word for word. Read the rest or see them on Google.
Great service from the lovely woman who took my call to Seth and Isaiah. Prompt, courteous, respectful. Communicated all the steps and charges. Highly recommend. Service done in 100 degree heat also!!!!
Exceptional customer service and care! They were able to get a technician out to the house and repair our VERY old AC in the same day. We were expecting someone to tell us we needed a whole new unit and truly appreciate their honesty. Will be using again and highly recommend!
The people behind the name
Randy Gilley has been in the business since 1978. These are the 26 people on Gilley’s team today: the office, the warehouse, the technicians and the installers. Nick, Karter and Jerryd complete the team. Meet the team.
Randy GilleyOwner
Randall Gilley Jr.Operations Manager
Christy PrimmAccounting Manager
SusanCustomer Service
GlendaCustomer Service
Julie CareyCustomer Service
PhilipCustomer Service
SamWarehouse Manager
JustinService Manager
AlbertService Technician
DaleService Technician
SethInstaller
CharlesTune-Up Tech
KentService Technician
JamelTune-Up Tech
JeremyTune-Up Tech
BrianService Technician
DillonInstaller
MauriceTune-Up Tech
SethInstaller
ChayseInstaller
BlakeInstaller
KodyInstaller
What Gilley’s does
A Lennox Premier Dealer that services, installs and repairs every brand.
Services
Service callsAir conditioning and heating repair, every make and model.MaintenanceTune-ups and the Energy Savings Agreement.System replacementA new system, sized for the whole house.Indoor air qualityFiltration, ventilation and the source of the dust.Air balancingRooms that are too hot or too cold, evened out.New constructionLoad calculations and duct design for new homes.
Products
Air conditioning systemsCapacity and efficiency, sized for this climate.Ductless mini splitsQuiet, efficient comfort for a room or an addition.FurnacesGas and propane heat, and the blower that cools too.Heat pumpsThe economical choice for an all-electric home.ThermostatsThree tiers, from simple to web-enabled.Zoning systemsUp to four zones, each with its own thermostat.BrandsEvery brand serviced; a Lennox Premier Dealer.
Four promises for the first year
The Gilley’s 100% satisfaction guarantee. Read it in full.
Repairs
Dissatisfied with a service within the first year? Gilley’s will work to make it right, with a money-back guarantee.
Replacement
The same for the performance of a new system through its first year.
Lowest price
Gilley’s matches any competitor’s price on comparable systems and services.
Temperature
At least 25 degrees below the outside temperature at your thermostat, during the cooling season, through a new system’s first year.
Eight parishes of Northeast Louisiana
Union, Morehouse, Lincoln, Ouachita, Richland, Jackson, Caldwell and Franklin, for homes and businesses. Gilley’s Google listing places it at 2100 Cypress St, West Monroe.
- Phone
- (318) 325-3250
- contact@gilleysac.com
- Scheduling
- Appointments are booked Monday to Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to noon.
- After hours
- Emergency repairs outside those hours or on a holiday: call (318) 325-3250.
A Lennox Premier Dealer, with NATE-certified technicians. About Gilley’s.
Talk to Gilley’s
Tell the assistant what is going on and it will pass your details to the team. Or call the office.